NWSC Holds First GCIC Session

By Dorcas Kimono

& Sudat Kaye

The Ministry of Information, Communication and Technology and National Guidance recently launched an online arrangement for government Ministries, Departments and Agencies to interact with the public for improved service delivery.

The arrangement dubbed Government Citizen Interaction Centre (GCIC) was started with the aim of promoting the relationship between government and the citizens.

On Wednesday, National Water and Sewerage Corporation (NWSC) conducted the first online open session.

The NWSC managing director Dr Silver Mugisha was at hand to handle the queries and complaints of the public.

He asked the public to continue reporting problems related to the corporation’s mandate for improved service delivery.

He promised that the corporation will ensure quick response to problems faced by their clients in as far as water and sewerage is concerned.

“The public is vital in public policing of government programs,” he added. “Continue reporting such issues, we are here to serve you.”

The permanent secretary ministry of ICT and National Guidance Mr Vincent Bagiire encouraged government Ministries, Departments and Agencies to embrace this arrangement for the good of all Ugandans.

“The GCIC was established to provide timely core information to the public,” said the PS.

The three-hour open session was also used to unveil the NWSC’s strategic perspective and operation performance.